Refund Policy
A legal disclaimer
Angel Gurlz Cookies
Effective Date: June 1, 2026
At Angel Gurlz Cookies, we take pride in baking fresh, homemade cookies and providing excellent customer service. Because our products are perishable food items, please review our refund policy before placing an order.
All Sales Are Final
Due to the perishable nature of our products, all sales are final. We do not accept returns or exchanges on cookie orders.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue, please provide:
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Your order number
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A description of the issue
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Photos of the product and packaging, if applicable
After reviewing the situation, Angel Gurlz Cookies may offer:
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A replacement product
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Store credit
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A partial or full refund
Resolutions are provided at our discretion based on the circumstances.
Shipping Delays
We are not responsible for delivery delays caused by shipping carriers, weather conditions, natural disasters, or other events outside of our control.
However, if you experience a significant issue with your shipment, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information.
Angel Gurlz Cookies is not responsible for orders shipped to an incorrect address supplied by the customer. Additional shipping charges may apply if a package must be resent.
Product Expectations
Because our cookies are homemade and baked in small batches, slight variations in appearance, size, color, and texture are normal and are not considered defects.
Contact Us
For questions regarding an order or refund request, please contact
